Delivery Policy

Delivering your order as quickly as possible is a priority to us!

We will only deliver products ordered through the site.

We only deliver to addresses in Australia.

Your order travels safely and fast, plus we can track your order at any time.

You agree to comply with certain delivery requirements specified below and such other requirements that we notify you when you place your order through the site.

An appropriate person must be present to accept the delivery of your order.

You acknowledge and agree that any person at the delivery address who receives the products is authorised by you to receive your order.

Metro Deliveries

Metro Delivery is defined as selected areas of Melbourne. Since these areas are closer to our warehouses, we are able to offer quicker delivery times.

  •  We offer Next Day Delivery for in-stock items that are ordered before 11:30am for selected metro areas.
  •  3 business days for orders to Melbourne metro areas.

Non-Metro Deliveries

Interstate, regional and country areas are covered by Non-Metro Deliveries. Because deliveries to these areas have longer distances to travel, they incur different charges and delivery times from Metro Deliveries.

  •  5 – 7 business days for regional / country areas / interstate.

Delivery charges

The delivery fee for your order depends on the type of product you order (in particular, the size and weight of the product).

An exact figure based on volume, weight and destination will be calculated and charged (GST will be added)

If your order also weighs over 100kg, it may be subject to an additional delivery charge. When this charge applies, one of our Customer Service team will contact you prior to shipment with the total delivery cost.